Your customers deserve more than robotic replies
Our agents provide personalized service that keeps them coming back happy.
Engage has truly streamlined our support system. The smooth Bot-to-agent transitions make our customer service feel effortless. Our agents can now handle multiple chats without missing a beat, and our CSAT scores have increased by 20%.”
Kiran Jain
― Manager at FabClean Laundry Hub
- Why Choose Us
Why Choose Growth Mate?
Live Agent solution elevates customer support by seamlessly integrating with chat bots, ensuring smooth handovers and efficient issue resolution. With features like real-time chat management, agent-specific analytics, and CSAT tracking, it improves service quality by up to 40%, making support faster, smarter, and more engaging.
Smooth Handover to Live Agent
From Bot to Human, Effortlessly Ensure seamless transitions from Bot to live agent for quick query resolution.
- Increase customer satisfaction by up to 35% with efficient, seamless transitions from automated support to live agents, ensuring no question goes unanswered.
Live Agent Screenshot Sharing
Screenshots for Better Support Resolve issues faster with screenshots sent directly by Live agents.
- Increase resolution speed by up to 25% with visual support, helping customers understand and resolve issues effortlessly.
Integration with Ticketing System
From Chat to Ticket, Seamlessly Integrate live chat and bot support with your ticketing system for seamless issue tracking.
- Boost support efficiency by up to 30% with integrated ticketing, ensuring no query goes unresolved and support stays organized.
CSAT Surveys for Measuring Customer Satisfaction
Collect instant feedback to measure customer satisfaction after every interaction.
- Increase customer satisfaction by up to 20% by acting on valuable feedback from CSAT surveys, enhancing service quality and experience.
Agent-Wise Reporting and Analytics
Insights That Drive Improvement Measure and optimize performance with in-depth analytics.
- Boost agent efficiency by up to 25% with data-driven insights, ensuring quicker response and resolution times for superior service.
- Reviews
Success Stories That Speak for Themselves
Hear firsthand how we empower businesses to work smarter and grow faster.
“Engage has truly streamlined our support system. The smooth Bot-to-agent transitions make our customer service feel effortless. Our agents can now handle multiple chats without missing a beat, and our CSAT scores have increased by 20%.”
Kiran Jain
Manager at FabClean Laundry Hub
“The detailed live agent reports and custom labels have improved our support team’s efficiency by 30%. We can now provide quicker, more effective assistance, and our customers love the fast, organized service!”
Neha Kapoor
Owner of Prestige Dry Cleaning Services
Experience Growth In Action.
Phone
+91 9015325691
support@quickdrycleaning.com
Ready to elevate your game?
Automated notifications, Data-driven promotions, Seamless bot-assisted support, and Customer service with live agents—all through WhatsApp powered Growth Mate.
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Phone
+91 9015325691
support@quickdrycleaning.com